Privacy Policy
Privacy Policy ("Policy") of Mobile App 'Arrow Glide 3D' (the "App").
Last updated: May 15, 2026
We, SFT SOCFIT TECHNOLOGIES LIMITED, a limited liability company with registration number HE 411801, existing under the laws of the Republic of Cyprus and whose registered office is situated at Ampelakion 38B, Potamos Germasogeias, Limassol, 4046, Cyprus, VAT: CY10411801U (the "Company", "we" or "us"), provide services through the App and set forth the Policy.
We are committed to providing privacy to users of our App and our products. The following Policy expands upon how we collect your Personal Data, how we ensure such data is protected, and the rights you have regarding the use of the said data. Please ensure you take the time to read this Policy thoroughly. By using our App, you, the end user, agree to the Policy.
The Policy applies across our platforms, including our App, and our products, offers, features, tools, and resources offered through the said platforms (collectively, our "Online Products" or "Services"). The Company is the controller of your Personal Data collected via our Online Products according to Art. 4(7) GDPR.
Which data is collected?
Information that identifies you or can be used to identify or contact you is defined as "Personal Data". Examples may include your name, email address, online identifiers, advertising identifiers, and billing information related to in-app purchases.
We only collect and handle Personal Data that you directly provide to us and data that is automatically collected from you as outlined in this Policy.
We collect the following categories of Personal Data:
Information You Provide: information you provide when you contact us with a question or a support request (such as your name and email address); information you provide when you choose to send us your link code or other in-game identifier; and any information you provide when you choose to participate in surveys, questionnaires, or contests.
Automatically Collected Information: information about how you use the Online Products and the actions you take through them; device and network connection information (such as carrier name, device name, device operating system name and version); log information; identifiers such as online identifiers, Internet Protocol (IP) address, device identifiers and advertising identifiers (IDFA / AAID), cookies and anonymous IDs; approximate location information; startup information; and billing information related to in-app purchases.
This data is stored on our secure servers, provided to us by cloud computing services of Firebase, Inc. (provided by Google), under the relevant service and data processing agreements.
Minors
By using the Services, you agree that you are of the legal age of majority and are legally able to enter into a contract. If you are under the legal age of majority where you reside, then you shall use the App in accordance with age restrictions set by app distribution platforms. We do not knowingly collect Personal Data from minors. We do not knowingly collect or solicit Personal Data from anyone under the age of 13 (for residents of the European Economic Area, under the age of 16; for residents of South Korea, under the age of 14) or knowingly allow such persons to use the Services. If you are the parent or legal guardian of a minor who has provided us with Personal Data, please contact us at info@sftsocfit.com to have that minor's Personal Data deleted.
How is your Personal Data used?
In the subsequent section, we will outline exactly how and why your Personal Data is collected and processed and the legal basis for this collection and processing. The legal basis of processing will be one of the following:
Your explicit consent.
The performance of the contract we have entered with you.
Legitimate interests, which may include but are not limited to our commercial interests, the protection and security of the Online Products, individual interests and broader societal interests.
Our legal obligation to comply with applicable laws and regulations.
You can contact us using the contact details below if you require more information on the collection and legal basis for processing your Personal Data.
If You Visit or Use Our Online Products: When you use our Online Products, we use Information You Provide and Automatically Collected Information to deliver and operate the game and provide related Services to you. Some of this data is aggregated, and such aggregated data cannot be used to identify you and is utilized by us to monitor trends, monitor the Online Products' use, administer the Online Products, and collect general information about how our Online Products are used. The legal basis for such processing of your Personal Data is our legitimate interests (Art. 6(1)(f) GDPR) in operating and further improving our Online Products and in offering our Services free of charge.
Game analytics and improvement of the Services: We process Automatically Collected Information to develop the Services, compile statistics, perform analysis, and carry out other activities intended to improve the Services. The legal basis for such processing is our legitimate interests (Art. 6(1)(f) GDPR) in maintaining and improving the quality of our Online Products.
Advertising and attribution: We process advertising identifiers and related Automatically Collected Information in order to display advertising within the App, to measure and analyze the effectiveness of advertising and the effectiveness of our user-acquisition campaigns (attribution), and to deliver advertising effectively. The legal basis for such processing is your consent (Art. 6(1)(a) GDPR) where required by applicable law, or otherwise our legitimate interests (Art. 6(1)(f) GDPR) in offering our Services free of charge. You may withdraw your consent at any time as described in the "Cookies, identifiers and similar technologies" and "Third-party SDKs and tracking tools" sections below.
Contacting our Customer Service: We will respond to your queries and manage requests should you contact our customer service via email at info@sftsocfit.com. Processing of your Personal Data is necessary for the performance of our Services; the legal basis for such processing is therefore Art. 6(1)(b) GDPR. We will be unable to provide you with customer-service-related communication without the provision of such Personal Data.
Service updates and push notifications: We may occasionally send you push notifications through the App to send you game updates and other service-related notifications that may be of importance to you. You may at any time opt out from receiving these communications by turning them off on your device through your settings. The legal basis for such processing is our legitimate interests (Art. 6(1)(f) GDPR) in keeping you informed about the Services.
Protect the security and integrity of our business: We may be required to process your Personal Data to protect our company, our customers and our business; to comply with laws, regulations, court orders, and other legal obligations; to assist in an investigation; to enforce this Policy and the applicable Terms & Conditions; to promote the safety and security of the Online Products; and to detect or prevent fraud and other harmful practices. The legal basis for such processing is the compliance with our legal obligations (Art. 6(1)(c) GDPR) and the protection of your and/or other persons' vital interests, as well as our legitimate interests (Art. 6(1)(f) GDPR).
Special categories of Personal Data: We do not intentionally collect information that falls under the special categories of Personal Data. To the extent any such data is processed, we will only process it with your prior explicit consent, according to Art. 9(2)(a) GDPR, except where permitted or required by applicable law.
Cookies, identifiers and similar technologies
The Company may use cookies, anonymous IDs, advertising identifiers (IDFA / AAID), web beacons and similar technologies to collect and understand usability trends and to improve the quality of the Services. Cookies are small text files used to store preferences and information; web beacons are small graphics with a unique identifier, similar in function to cookies, used to understand usage of our Online Products and the effectiveness of promotional or advertising campaigns.
These technologies enable us to collect information including user ID, app version, operating system, device name, and error codes.
You have the ability to control these technologies. You may reset or limit the use of your advertising identifier (IDFA / AAID) and limit ad tracking through your device settings. You may opt out of interest-based advertising practices on the particular device you are using by visiting http://optout.aboutads.info/. Where such a setting is provided in the App, you may opt out of measurement and analytics by the third-party tools described below directly within the App's settings menu.
If you choose to limit or decline these technologies, you may not be able to take advantage of certain personalized features of our Services.
Third-party SDKs and tracking tools
The Services use the following third-party tools, which may collect and process your Personal Data under their own privacy policies. These companies may collect the personal information described below as well as aggregated information that does not identify and cannot reasonably be used to identify an individual person. We are not responsible for the privacy practices or the content of these third parties, and you are strongly advised to read their respective privacy policies.
Adjust. The Services use Adjust, a mobile measurement and attribution SDK provided by Adjust GmbH, to measure and analyze the effectiveness of our advertising and user-acquisition campaigns. The information collected includes the user's IP address, carrier name, device name, device OS name, device OS version, advertising identifier (IDFA / AAID), startup information, and billing information.
AppLovin MAX. The Services use AppLovin MAX, an advertising mediation SDK provided by AppLovin Corporation, to distribute and optimize advertising within the Services. The information collected includes the user's IP address, carrier name, device name, device OS name, device OS version, advertising identifier (IDFA / AAID), startup information, billing information, and information about your interaction with advertising.
Firebase. The Services use Firebase, provided by Firebase, Inc. (a Google company), for analytics, crash and performance diagnostics, and cloud hosting and storage of the data described in this Policy. The information collected includes the user's IP address, device name, device OS name, device OS version, advertising or instance identifiers, app version, usage and event data, and error codes.
You may refuse or limit the use of these tools by resetting or limiting your advertising identifier and ad tracking through your device settings, by visiting http://optout.aboutads.info/, by using the opt-out controls provided in the App's settings menu where available, or by contacting us at the details below.
Consent to Share Consumption Data with Apple (if applicable): By using our app(s), which are compatible with iOS, and making in-app purchases, you consent to our sharing of data regarding your usage and consumption of purchased content with Apple, as part of our efforts to resolve refund requests. The purpose of sharing this data is to help Apple make an informed decision regarding refund requests. We ensure that such data sharing is done in compliance with Apple's policies and only as necessary to process your requests.
How we share and disclose personal data
We will not sell your Personal Data to third parties and we will not share, transfer or otherwise distribute your Personal Data to third parties, unless required by law, unless required for the purpose of the contract, unless the third party acts as a data processor on our behalf, or you have given us express consent to do so.
Third-Party Service Providers: In order to facilitate or offer our Services, we use third-party service providers (such as analytics providers, advertising and attribution networks, cloud and hosting providers, and customer-service providers), and we share your Personal Data with these providers solely to allow them to perform their services on our behalf. These companies are prohibited from using your Personal Data for any purposes other than those described in this Policy. The sharing of your Personal Data with such companies is based on our legal entitlement to engage third-party processors that provide sufficient guarantees to implement appropriate technical and organisational measures in accordance with applicable law.
International transfers: Some of the companies with which we may share your Personal Data may be located outside of the European Economic Area. To maintain sufficient protection of your Personal Data, we ensure that such companies are located in third countries that offer an adequate level of protection based on a European Commission adequacy decision, or we implement additional safeguards, e.g. the standard data protection clauses adopted by the European Commission (Art. 46(2)(c) GDPR). You can request further details by contacting us at the contact details below.
Law enforcement / Legal requests: We may be required to disclose your Personal Data to government or law enforcement officials, in response to a lawful request by a public authority or when we have to comply with a legal obligation, according to Art. 6(1)(c) GDPR. We may also disclose your information to respond to claims, to protect our rights or the rights of a third party, to ensure the safety of any person, to prevent illegal activity, or to pursue our legitimate interest in enforcing our terms and conditions, according to Art. 6(1)(f) GDPR.
Corporate reorganization: In the event that all or part of our assets are sold or acquired by another party, or in the event of a merger, we may assign the personal and non-personal information collected via the Services to the other party.
Is my Personal Data used for other purposes?
Your Personal Data will only be used for the purposes laid out in this Policy or otherwise explicitly disclosed at the time of requesting such Personal Data. We will provide you with the relevant information about using your Personal Data if handled outside of this Policy's scope.
You have the following rights
Right of access — You have the right to request confirmation as to whether we handle your Personal Data and, where that is the case, to request access to the Personal Data we have about you.
Right to rectification — You have the right to request the correction of incorrect Personal Data.
Right to erasure — You have the right to request the erasure of Personal Data without undue delay under certain circumstances.
Right to restriction of processing — You have the right to request us to restrict the handling of your Personal Data under certain circumstances.
Right to data portability — You have the right to receive the Personal Data you have provided us in a structured, commonly used, and machine-readable format, and the right to transmit that information to another controller (Art. 20 GDPR).
Right to object — You have the right to object to the handling of your Personal Data under certain circumstances, in particular if we process your Personal Data on the legal basis of legitimate interests (Art. 6(1)(f) GDPR) or if we use your Personal Data for marketing purposes.
Right to withdraw consent — You have the right to withdraw your consent for the processing of your Personal Data, where processing is based on your consent, without affecting the lawfulness of processing based on consent before its withdrawal.
Right to non-discrimination for the exercise of your rights — We will not discriminate against you because you have exercised any of your rights under this Policy.
Please note that unless you can be identified, we may not have sufficient information to respond to your request, and in some cases we may require you to provide additional information to verify your identity. You can execute your rights by contacting us at the contact details mentioned below.
Right to lodge a complaint before the data protection authority
You have the right to lodge a complaint with a supervisory authority, particularly in the EU Member State of your habitual residence, place of work, or place of the alleged infringement, if you consider that our processing of your Personal Data infringes the applicable data protection laws. Please contact us at the contact details mentioned below, and we will assist you in identifying the respective competent supervisory authority.
Data security
We have implemented technical and organizational measures designed to secure your Personal Data from accidental loss and from unauthorized access, use, alteration, and disclosure. However, no data transmission over the Internet or security measures can be guaranteed to be completely secure. We cannot ensure or warrant the security of any information you transmit to the App, and you do so at your own risk. The safety and security of your information also depend on you; where you have chosen a password or credentials for access to certain parts of our Online Products, you are responsible for keeping them confidential.
Data retention
Your Personal Data is stored for as long as it is needed to ensure you can use our Online Products, to comply with relevant laws (including those regarding document retention), and to provide Services to you. Your Personal Data is also stored in order to resolve any disputes that may arise. To determine the appropriate retention period, we consider the nature of the Personal Data, the risk of harm from unauthorized disclosure, the purposes of processing, and whether we can achieve those purposes by other means. When we no longer need to process your Personal Data for the purposes set out in this Policy, we will delete it from our systems. Please contact us at the contact details listed below if you have any questions regarding specific retention times.
Automated decision making
We do not use your Personal Data to make decisions by automated means with legal or similarly significant effects for you.
Online tracking ("Do Not Track")
Because there is not yet an accepted standard for how to respond to a "Do Not Track" (DNT) signal, the Company does not currently respond to DNT browser or device settings and does not participate in any DNT frameworks.
Updates to this Policy
This Policy may be amended occasionally. When we do so, we will revise the "Last updated" date at the top of this Policy and make the changes available through updates. Continued use of the Services following such notice will be viewed as consent to such changes unless otherwise specified, to the extent permitted by applicable law. Please refer back to this Policy regularly.
Whom do I contact if I have any privacy questions?
If you have any concerns, queries, or questions regarding this Policy, our privacy practices, or regarding access, correction, blocking or deletion of data, please contact us at info@sftsocfit.com or by post at the registered address above.